Privacy Policy

Last Updated: 2/1/2026

1. Introduction

Welcome to NotAStray ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our pet tag and notification services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register an account or update your settings. This includes:

  • Contact Information: Your name, email address, and mobile phone number.
  • Pet Information: Details about your pets, including their names, descriptions, and medical needs.
  • Consent Records: Proof of your consent to receive SMS notifications (e.g., timestamps and IP addresses of consent).

3. How We Use Your Information

We use your information strictly to provide and improve our services, including:

  • Sending immediate alerts via Email and SMS when your pet's tag is scanned.
  • Managing your account and providing customer support.
  • Verifying your identity and keeping our services secure.

4. Data Storage and Security

We implement standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no internet service is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Data Sharing and Selling

We do not sell, trade, or rent your personal identification information to third parties.

6. SMS Notifications

By consenting to SMS notifications, you agree to receive text messages related to your pet's safety. You can opt-out of these communications at any time by replying "STOP" to any message or by updating your preferences in the Notification Settings dashboard.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate data.
  • Request deletion of your account and all associated data.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: notastray.support@gmail.com